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August 3, 2025 at 6:21:11 AM
4dc2a764-65fa-4120-97ca-475e2e089395
CV00082
Set as HQ Resume.
RESUME
Sachin
Sachin
Gender:
Nationality:
Date of Birth:
Country of Residence:
Japan Address:
Current Visa Status:
Visa Valid Until:
Male
Indian
April 29, 1996
India
Job Profile Details
Job Industry :
Desired Location :
Job Type :
IT Services and Consulting
Any Location
Both Permanent and Contract
English Level :
Japanese Level :
Business
N3
Educational Backgroud
School Name:
High School
Start & Finish Year:
Government high school
2009 to 2010
Diploma
College Name:
Major in Subject:
Start Year:
Graduation Year:
College
College Name:
Major in Subject:
Start Year:
Graduation Year:
Singhania University
PCM
2013
2016
University
University Name:
Major in Subject:
Start Year:
Graduation Year:
Masters
University Name:
Major in Subject:
Start Year:
Graduation Year:
Other Education
Institution Name:
Major in Subject:
Start Year:
Graduation Year:
Summary
My name is Sachin. I have over 4 years of experience in customer and technical support. I hold JLPT N3 and have actively supported Japanese clients in communication, scheduling, and issue resolution. I've worked with companies like BrickRed, CareerNet, and Pepperl+Fuchs. I also have knowledge of AutoCAD 2D and enjoy working in multicultural environments. I'm looking forward to applying my skills in a role based in Japan."
サチンと申します。カスタマーサポートと技術サポートの経験が4年以上あり、日本語能力試験N3を取得しています。これまでブリックレッド、キャリアネット、ペッパール+フックスなどの企業で、日本のお客様とのやり取りやスケジュール調整、問題対応などを担当してきました。AutoCAD 2Dの知識もあります。多文化な環境で働くことが好きで、日本で自分のスキルを活かしたいと考えております。
Work Experience
Current Company
Company Name:
Job Title:
Start Date:
Company 1
Company Name:
Benovellient Technology Pvt Ltd
Job Title:
Start Date:
Resignation Date:
Japanese Language Expert
Apr 2018
Aug 2019
Handle calls from japanese customers resolve their queries regarding company's software
Company 2
Company Name:
Saburi TLC Worldwide Services Pvt Ltd
Job Title:
Subject Matter Expert
Start Date:
Resignation Date:
September 2019
Aug 2020
sharing expertise, providing guidance, and ensuring accuracy in the area of specialization
Company 3
Company Name:
Brickred Sys Pvt ltd
Job Title:
Start Date:
Resignation Date:
Associate
Aug 2023
Nov 2024
Managed all major incidents involving premium clients (Sev 4 to Sev 1) using NTT Japan/Relia.
Ensured compliance with standard incident management procedures.
Company 4
Company Name:
Careernet technology pvt ltd
Job Title:
Start Date:
Resignation Date:
Associate
Feb 2025
July 2025
To assist recruiters and hiring managers in organizing and coordinating the recruitment and hiring process, ensuring a positive experience for candidates and efficient workflows for the hiring team.
License or Qualifications
Special Skills
Japanese language (JLPT N3), strong communication with Japanese clients
AutoCAD 2D drafting knowledge
Microsoft Project and technical support experience
Interview coordination across time zones
Incident handling, ticket management, and client escalation support
Cross-cultural teamwork and problem-solving skills
日本語能力試験N3、日系クライアントとのコミュニケーション対応
AutoCAD 2Dの基本知識
Microsoft Projectのサポート経験
多国間の面接スケジュール調整経験
インシデント対応、チケット管理、エスカレーション処理
異文化チームでの協力・問題解決スキル