RESUME
Abhishek
Singh
Personal Details
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09168466060
Male
Indian
March 30, 1990
India
Job Profile Details
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Job Type :
IT Services and Consulting
Any Location
Both Permanent and Contract
English Level :
Japanese Level :
Native
Basic
Educational Backgroud
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High School
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DPS
Start 2005, finish 2007
Diploma
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Masters
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DPU
Business
2008
2011
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Summary
Senior Program & Product Manager with 12+ years driving full lifecycle delivery of AI, SaaS, and enterprise automation products across NA, APAC, and Europe. Currently managing the Stellantis account at Capgemini — one of the world's largest automobile manufacturers (14 brands, 170+ markets) — owning product strategy, cross-functional delivery, and stakeholder governance end-to-end. Track record of shipping products that generate measurable outcomes: 30% reduction in operational overhead, 25% ROI improvement, and GenAI integrations live in production. Certified in Anthropic Claude AI, IBM AI Product Management, SAFe, PMP, and ServiceNow GRC.
Work Experience
Current Company
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Company 1
Company Name:
Capgemini
Job Title:
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Senior Program & Product Manager — AI, Automation & Digital Solutions Capgemini | Stellantis Account (Top 3 Global Automobile Manufacturer —
Jan 2023
Still working
Account Impact: Owning end-to-end product and program delivery for the Stellantis global account — managing a multi-workstream portfolio across engineering, operations, and third-party vendors across 3 geographies.
Operational Efficiency: Delivered GenAI integration (Anthropic Claude API + IBM Watson) into ServiceNow workflows — cut operational overhead by 30% and automated incident triage that previously required manual intervention.
Data & KPI Products: Built Power BI operational dashboards adopted by senior leadership for real-time decision making — reduced reporting lag from weekly cycles to live visibility. Delivery Velocity: Removed critical delivery blockers across 4 concurrent workstreams; maintained on-time delivery rate across all active program milestones.
Roadmap Growth: Identified and validated 6 new product opportunities through on-site client engagement — each fed directly into the roadmap, expanding program scope and revenue potential.
Compliance: Translated fire protection, seismic, and safety regulatory requirements into product specs — enabling scalable global deployment across NA, APAC, and EU markets.
Company 2
Company Name:
Larsen & Toubro Infotech (LTI)
Job Title:
Product Manager & Agile Delivery Lead — Enterprise Automation Solutions
Start Date:
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Aug 2019
Dec 2022
Owned product backlog and delivery governance for WMS automation and ERP integration programs — maintained 100% acceptance criteria compliance across all sprint releases.
Reduced critical incident frequency by 40% through proactive risk management and architectural runway alignment across multi-team programs.
Led vendor selection and requirements definition for 3 major automation projects — delivered all within approved timelines and budget.
Drove market research across APAC and EU that directly shaped feature prioritisation for 2 flagship product releases.
Company 3
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Vodafone
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Start Date:
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Product & Release Manager — Global Transformation Programs
June 2016
May 2016.
Managed global platform rollouts across NA, Europe, and APAC — zero Sev-1 incidents across major release cycles through structured risk and change management.
Led ART-style backlog and sprint governance for multi-vendor, multi-region programs — sustained delivery cadence across 4 time zones.
Maintained 99%+ infrastructure uptime SLA across cross-border programs through proactive stakeholder governance and escalation management.
Company 4
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Genpact
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PMO
April 2012
May 2016.
Drove IT and automation projects from initiation to closure — managed L1–L3 escalations and cross-functional release coordination. Contributed to 25% ROI improvement through structured Agile governance and continuous process optimisation across delivery programs.
License or Qualifications
AI & Product Management Anthropic Claude AI Certification — Claude AI Product & Prompt Engineering (Anthropic)
IBM Certified AI Product Manager — Watson AI / Enterprise AI Solutions
Certified AI Product Manager — AI Roadmapping, Market Analysis, HCD Certified Scrum Master (CSM) — Scrum Alliance ServiceNow
CSA — Certified System Administrator
CIS-GRC — Certified Implementation Specialist, Governance Risk & Compliance CIS-Data Foundation
Certified Implementation Specialist ServiceNow Generative AI & Now Assist — Implementation & Configuration Specialist
Project & IT Management ITIL Foundation | PRINCE2 Foundation | PMP — Project Management Professional
Special Skills
Program & Product Management (E2E)
Operations Product Design & Launch
Design Thinking & HCD